Why We Went Social

Why We Went Social

A natural progression from our award-winning customer service platform, Ventrica Digital was launched in February 2016 to keep our clients at the forefront of the social media revolution.

With the rise of social media, the importance of having a cohesive strategy has never been greater. Our background in social media monitoring and management put us in a prime position to establish strategies that engage both existing and prospective customers.

COMPREHENSIVE
DIGITAL SOLUTIONS

Having been providing social media monitoring and management solutions for many of our clients, Ventrica Digital was introduced to fulfil our clients’ desires to have cohesive, strategic and engaging social media strategy. Our comprehensive digital solutions have grown organically out of our industry-leading customer service and sales platform, Ventrica, where our experience of delivering omnichannel social media monitoring and management has seen us gain an enviable portfolio of clients, a host of awards and worldwide recognition.

INTELLIGENT TECHNOLOGY

With over 20 years of in-house experience in social media and digital marketing, it was a natural progression for us to launch our digital division and build upon our already extensive knowledge base to provide our clients with a true omnichannel customer service experience. By utilising intelligent technology we survey conversations relating to your company and brand, joining in on the conversations where necessary, increasing engagement and ultimately turning customers into brand advocates. Our proactive keyword search facility means we can scan social media networks for references to your company’s products and services, picking up on any customer queries where necessary and responding to them in a timely and efficient manner.

To find out more contact us today on 01702 445860 or via email ventricadigital@ventrica.co.uk
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Awards and Accreditations

Ventrica's excellence has been recognised by the following industry-leading authorities…

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