We will arrange a digital consultation to discuss your past, present and future strategies; working alongside you to establish key objectives for your brand and provide you with a social report and plan to review.
Utilising our best-of-breed social media management and engagement software, we will set up or integrate existing channels into our social media platform and implement your digital strategy. We provide a secure environment complicit with customer service data protection and regulations.
Our content response management software allows us to intelligently route, queue, track and respond to social engagement. We provide outstanding social service etiquette and ensure that the voice of your brand is at the heart of every conversation relating to your business.
We will provide you with in-depth reporting which allows us to forward plan and best predict scenarios in real-time. We will closely monitor your competitors and ensure that your social and customer service strategies are always at the forefront of your industry.
Working closely with your company and the top influencers in your sector, we ensure that you always have seamless and effective social and digital customer service. But it doesn’t end here – we’re passionate about selling too and can help you with a strategic marketing campaign or ongoing omnichannel customer contact strategy.
Ventrica's excellence has been recognised by the following industry-leading authorities…